Haptik Company

Haptik is one of the world's largest chatbot platforms. They've built more than 100 chatbots across BFSI, e-commerce, utility, telecom and more for key interaction points such as Support, Feedback, Engagement and Lead Generation. Their proprietary technology across all key components of conversational AI include NLP, Bot builder, Analytics, Agent dashboard and AI Trainer team. Overall reach - 100Mn Messages processed per month - 100Mn messages.
Technology: Artificial Intelligence, Customer Service, Machine Learning, Messaging, Real Time
Industry: Information Services
Headquarters: India
Founded Date: 2013
Funding Status: M&A

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