MD Healthcare Consultants Ltd ^Company

Mark Duman is a rare blend of clinician, management consultant and patient advocate. He helps organisations realise the full benefit of their services, especially through the oft untapped potential of patients and the public. His digital health journey began in 1994 supporting the installation of a Cerner system to create Europe’s first paperless hospital. In Lewisham NHS Trust he co-developed the award-winning multimedia PharmAssist system helping ethnic minorities with their medicines-taking. At The King’s Fund, Mark promoted shared clinical decision-making by founding the Patient Information Forum, Ask About Medicines campaign and authoring their best-seller ‘Producing Patient Information’. Moving to the BBC, he developed a range of behaviour change interventions to improve public health and lifestyle, including the renowned Fighting Fat, Fighting Fit campaign. Following roles in publishing and telecoms, Mark moved to consulting: clients include Cancer Research UK, Care Quality Commission, NHS England, JnJ, Novartis, Royal College of Surgeons, and 3M. In addition to various advisory and (digital health) mentor roles, he is a NW Service Champion for Diabetes UK who lives happily in Salford, England (despite being Scottish). Specialties: 1. Improving strategy and care pathways through better clinician & patient engagement 2. Promoting use of high quality information for patients to encourage shared decision making with their clinicians 3. Harnessing technology to truly benefit patients, clinicians & managers 4. Engaging organisations in partnership working and market development that collectively realises more than the sum of their parts 5. Thought leadership – chairing, presenting, writing, facilitating & training 6. Team development - a passionate advocate of service improvement & integrity in leadership.